Privacy Policy
Information We Collect
When you place an order or create an account with Altra Buy, we collect personal information including your name, email address, shipping/billing address, and phone number. We also collect payment information (processed securely through our payment processor — we do not store card numbers). We collect usage data such as pages visited, search queries, and browser type to improve our service.
How We Use Your Information
We use your information to process and ship your orders, communicate order status and tracking updates, respond to your customer service inquiries, and improve our website experience. We may send promotional emails only if you have opted in. You may unsubscribe at any time.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We share information only with shipping carriers (UPS, FedEx, USPS) to fulfill your orders, payment processors to charge your card, and service providers who assist in operating our website under confidentiality agreements.
Data Security
We implement SSL encryption (256-bit) on all pages. Payment data is processed through PCI-compliant payment processors. We regularly review and update our security practices.
©Cookies
We use cookies to maintain your shopping cart session, remember preferences, and analyze site traffic through anonymized analytics. You may disable cookies in your browser, though some site features may not function properly.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@altrabuy.com. We will respond within 30 days.
Contact
For privacy-related questions, contact us at: info@altrabuy.com or (302) 560-7186.